Terms & Conditions

Chat and online form terms and conditions

Stop Hate UK TERMS OF USE

About us

This is some general information about ourselves:

  • “We” and the “Charity” are Stop Hate UK
  • Our Website is www.stophateuk.org
  • Our e-mail address is info@stophateuk.org
  • Our Registered Charity Number is 1062692
  • Stop Hate UK is a company limited by guarantee and registered in England no. 3293987

Important Notice

  • These terms and conditions will apply when you access our website and use our webchat and online form. Before using the Services, we ask that you read these Terms carefully. By using the Services, you agree to be bound by these Terms.
  • If you do not agree to these Terms, then you must not use the Services.
  • These Terms and Conditions may change or be updated from time to time. It remains your responsibility to access and check these Terms and Conditions wherever you access the Website. The latest version of these Terms and Conditions will govern any future usage by you of the Website

Webchat and online form: User conduct

You must at all times use the Website in a responsible and legal manner.

All personal data that you give us in the course of using the Services will be dealt with in accordance with the Data Protection Act 1998 and our  Confidentiality Policy.

Anyone who is found to be abusing the services of the web chat or online form may have their access to the services blocked, and may be reported to the Police.

Complaints and Compliments

We aim to provide you with quality services at all times. If, however, you feel that you have any reason to complain, please download the complaints policy or contact us. The policy also contains information on submitting positive feedback.


Download the Complaints and Compliments Policy


Head Office phone: 0113 293 5100

Head Office phone (Text Relay): 18001 0113 293 5100

Email: info@stophateuk.org

Post: Stop Hate UK, PO Box 484, Leeds LS7 9BZ


Copyright and trademark policy

© All content is copyright Stop Hate UK.

Stop Hate UK, The Stop Hate UK Logo and ‘Whatever they call you, call us’ are the trademarks of Stop Hate UK and are intended for the sole use of Stop Hate UK.

Copyright and trademark policy

© All content is copyright Stop Hate UK.

Stop Hate UK, The Stop Hate UK Logo and ‘Whatever they call you, call us’ are the registered trademarks of Stop Hate UK and are used under licence by Stop Hate UK.